Who we are
Al-Hakim International is a travel services business based in Sylhet, Bangladesh. You can reach us at alhakimint@jetgovi.com or +8801717129709.
Information we collect
When you submit an inquiry or contact us, we may collect:
- Name and contact details (phone number, email address, WhatsApp number)
- Travel details you provide (destinations, dates, passenger count, visa type, notes)
- Messages you send through forms, email, phone, or WhatsApp
- Basic technical data such as browser type and page interactions needed to operate the site
How we use your information
We use your information to:
- Respond to travel, visa, hotel, and flight inquiries
- Prepare quotes, itineraries, and booking support
- Follow up by phone, email, or WhatsApp when you ask us to contact you
- Maintain internal records for customer service and administration
- Improve website reliability and security
We do not sell your personal information to third parties.
Where data is stored
Inquiry and operational data may be stored in secure cloud systems used to run this website, including database and authentication providers. Access to staff dashboards is restricted to authorized team members.
Sharing with third parties
We may share relevant details with airlines, hotels, visa agents, insurers, or other travel partners only when needed to handle your request or complete a service you have asked for. We may also disclose information if required by law or to protect our legal rights.
Cookies and analytics
This site may use essential cookies and similar technologies required for sign-in, security, and basic functionality. If analytics or marketing tools are added later, this policy will be updated to describe them.
How long we keep information
We keep inquiry and customer records for as long as needed to provide services, resolve disputes, and meet legal or accounting requirements. When information is no longer required, we delete or anonymize it where practical.
Your choices
You may:
- Ask what information we hold about you
- Request correction of inaccurate details
- Ask us to stop marketing contact
- Request deletion of information where applicable law allows
Contact us at alhakimint@jetgovi.com for any privacy request.
Children
Our services are intended for adults arranging travel. We do not knowingly collect personal information from children without appropriate consent.
Updates to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page. Continued use of the website after changes means you accept the updated policy.
Last updated: May 2026